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We are Hiring!

VET Administration & Compliance Assistant

Remote | Casual | 15-20 hrs/week

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Coast Wide Training Solutions supports Registered Training Organisations (RTOs) across Australia with regulatory compliance, RTO administration and quality systems. We're looking for a motivated, self-directed RTO and aXcelerate admin professional to support our VET Administration and Compliance Consultants who work directly with clients to provide our specialised support services.

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This is a flexible part time or casual position of 15-20 hours per week. We are a 100% remote team, working from our home offices across hours and days that suit our lifestyle.

What You'll be Doing:

RTO Administration Support

  • Supporting our VET Administration Consultant and client representatives to implement RTO administrative, student and course management solutions that improve efficiency

  • Assisting with external student enrolment and registration, including eligibility checks, processing applications, and managing enrolment records

  • Analysing external Student Management Systems and associated data related to student outcomes, compliance records and regulatory reporting

 

RTO Compliance Support

  • Supporting our VET Compliance Consultant with Training and Assessment Strategy development, assessment validation, and trainer/assessor competency mapping

  • Assisting with internal audits to assess the quality and effectiveness of training programs and administrative processes

  • Researching VET regulatory and state-based compliance requirements and RTO obligations

 

Internal Systems Administration

  • Managing internal systems including the admin email inbox and overseeing our own online course enrolments in aXcelerate - tracking student progress, and managing student queries and completions

 

Internal Support

  • Providing professional administrative assistance to our consultants

  • Reviewing and updating our Quality Management System and associated documents, including policies, procedures, forms, tools and templates

  • Assisting with the development of our non-accredited professional development programs

What you'll bring:

  • At least 1 year of RTO administration and student management experience

  • Proficiency in aXcelerate is a must. eSkilled, VETtrak, or similar SMS/LMS platforms will be highly regarded

  • Understanding of state-based funding and reporting requirements (NSW and QLD as a minimum)

  • Excellent written and verbal communication, and strong document control and proofreading skills

  • A genuine home office setup and the discipline to work autonomously

  • Certificate IV in Training and Assessment will be highly regarded

The details:

  • Casual position, 15-20 hours per week, Monday to Friday during business hours

  • Fully remote, work the hours that suit you within that window

  • Paid under the Educational Services (Post-Secondary Education) Award (MA000075), Level 3.2, $43.00 per hour plus 12% superannuation

  • 3-month probation period

This is a genuine opportunity to build a career in RTO administration and compliance, working alongside experienced consultants supporting RTO clients across the country.

 

To apply, submit your resume and a cover letter telling us about your relevant experience and why you're the right fit.   

Come work with us

Position
Do you have experience in RTO administration and student management?
Do you have current day-to-day operational experience using aXcelerate?

Our Recruitment Process

CWTS follow a fair, transparent, and multi-stage recruitment process designed to ensure mutual fit.

  1. Application Submission: Provide CV and Application letter for initial screening.

  2. Candidates will be invited to participate in a short survey to gather key details.

  3. Suitable applicants invited to submit a self-recorded video Interview: You'll record short responses to 3-5 role-specific questions that allow you the flexibility to tell us more about you at a time that suits you best.

  4. Successful candidates are then invited to a live Interview via Microsoft Teams with the CWTS team

  5. Final Shortlist & Verification: Reference and background checks are completed.

  6. Successful candidates will receive a formal offer

 

Once accepted, you'll complete an on-boarding process to learn more about us. Throughout every stage, we value clear communication, respectful engagement, and timely feedback.

 

Throughout every stage, we value clear communication, respectful engagement, and timely feedback.

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