Most RTOs hand new staff a procedure document and call it training. There is a better way to bring new RTO administrative staff on board — and it starts before they touch a student record.

What to Review, What to Document, and What to Send Your Providers. Recent data breaches involving external service providers used widely across the VET sector are a timely reminder for RTOs to review the systems they use, and the providers that hold their data. Coast Wide Training Solutions has put together guidance to help you review your arrangements, document what you have done, and show that your RTO is actively managing system and data security risks. Coast Wide Tr

If you’ve been notified of an ASQA performance assessment under the Standards for RTOs 2025, chances are the words “opening meeting” are already causing a bit of tension.

Over the past few weeks, many of you would have heard about the cyber incident affecting ReadyTech’s hosted VETtrak platform. This incident caused service outages and disrupted access to essential student management system functions. ReadyTech acted quickly by isolating the platform, engaging external cyber experts, and notifying both the Australian National Office of Cyber Security (NOCS) and the Australian Cyber Security Centre (ACSC). At the time of writing, the full impac

RTO administrators are no longer the “back office.” They are the front line of compliance, the safeguard of your organisation’s reputation, and often the first to spot risks before they do damage.

Our sector is noisy, confused and fast-moving. The revised Standards for RTOs 2025 promised flexibility and a focus on outcomes – and...

Student wellbeing in VET isn’t about placing a mental health poster on the wall or a link to Beyond Blue in the student handbook. Under...