Course Overview

This unit covers the administrative responsibilities that support training delivery, including course and class setup in the SMS, managing learning resources, scheduling, trainer support, and maintaining records for compliance and audit purposes.

Lessons at a Glance

• Your Administrative Role in Training Delivery - The key administrative responsibilities that support training delivery, including managing systems, coordinating resources, and ensuring alignment with regulatory requirements.

• Managing Training and Learning Resources - Resource management processes in the SMS, learning resource review cycles, and ensuring resources are current and fit-for-purpose.

• Course and Class Scheduling - Maintaining courses in the SMS, class scheduling processes, attendance record-keeping, and trainer assignment and allocation.

• Supporting Trainers for Compliance - How the admin team supports trainers and assessors, trainer qualification verification, and documenting delivery evidence.

• Records, Facilities and Work Placements - Maintaining records and documentation for compliance, facilities and equipment oversight, and coordinating work placements.

Assessment

This unit includes a self-marking knowledge quiz and written assignments marked by your specialist coach, our very own RTO Administration Consultant. Written assignments require you to apply your learning directly within your own RTO context.

What You'll Gain

• Clarity on the key administrative responsibilities that support training delivery.

• Skills in managing training and learning resources within your SMS

• Knowledge of course and class scheduling processes and attendance record keeping

• Understanding of how the admin team supports trainer and assessor compliance

• Confidence in maintaining records and documentation for facilities and work placements

• The ability to identify and address compliance gaps in training delivery administration

Additional Benefits

Get expert guidance on applying your learnings and free CWTS quality tools in your RTO by booking a one-on-one coaching session with one of our consultants — details can be found on completion of the course.