Course Overview

This unit covers student support obligations under the Standards for RTOs 2025, strategies for engaging diverse learners, how to identify and respond to LLND needs, at-risk student identification and intervention, and the documentation requirements that demonstrate compliance with support obligations.

Lessons at a Glance

• Student Support Obligations - The Standards' requirements for student support, the types of support RTOs must provide, and the role of the administrator in coordinating support services.

• Engaging Diverse Learners - Strategies for creating inclusive learning environments, addressing diversity and inclusion obligations, and supporting students from different backgrounds and circumstances.

• LLND Assessment and Support - Identifying and responding to Language, Literacy, Numeracy and Digital literacy needs, LLND assessment tools, and how to communicate support needs to trainers.

• At Risk Students and Intervention - Identifying at-risk students, monitoring engagement and progress, intervention strategies, and the role of the Student Training Plan.

• Documenting Support and Compliance Evidence - Recording support provisions, Student Training Plan documentation, communicating adjustments to trainers, and maintaining compliance evidence.

Assessment

This unit includes a self-marking knowledge quiz and written assignments marked by your specialist coach, our very own RTO Administration Consultant. Written assignments require you to apply your learning directly within your own RTO context.

What You'll Gain

• A clear understanding of student support obligations under the Standards for RTOs 2025

• Strategies for engaging diverse learners and creating inclusive learning environments

• Skills in identifying and responding to student LLND needs and learning challenges

• Knowledge of at-risk student identification, intervention strategies, and support documentation

• The ability to develop and implement Student Training Plans for students requiring adjustments

• Confidence in maintaining compliance evidence for student support activities

Additional Benefits

Get expert guidance on applying your learnings and free CWTS quality tools in your RTO by booking a one-on-one coaching session with one of our consultants — details can be found on completion of the course.