QMS Essentials Series: Putting policies into practice.
From our Quality Management System (QMS) Essentials Series comes our latest short impactful online course designed to provide administrative staff with an in-depth understanding of RTO recruitment and enrolment practices, ensuring compliance with regulatory standards and the RTO's QMS.
QMS Essentials: RTO Recruitment and Enrolment
Course Overview
This online course delivers practical skills to manage student information including USI verification, identify and action RPL requests, and identify and documenting student support needs, improving overall enrolment efficiency and ensure compliance when recruiting and enrolling students.
Topics Covered
- Understanding Enrolment Procedures
- Communicating information to students and the Student Handbook
- USI Verification processes
- Identifying and processing RPL Requests
- Capturing and documenting Student Support Needs
- Using a checklist to review Enrolment Form data
- Creating and Enrolment Process Flowchart
Why Enrol?
- Gain practical skills to efficiently manage enrolments while ensuring compliance with regulatory standards.
- Learn how to accurately verify USIs, process RPL requests, and identify student support needs.
- Improve the enrolment experience for students through better communication, support, and compliance practices.
- Develop real-world skills with practical exercises like creating flowcharts and reviewing enrolment forms.
QMS Essentials: RTO Recruitment and Enrolment
This course is an online, self-paced lesson which can take up to two (2) hours to complete.
Alternatively, Coast Wide Training Solutions can deliver this session to your team face-to-face at your location for an additional cost.
