Course Confirmation, Cancellation and Withdrawal Policy Pack

Manage changes to courses and student enrolments with a clear and consistent framework for course confirmation, cancellation, withdrawal and deferral.

Bringing together two policies and procedures with supporting forms, this pack provides the resources needed to document decisions affecting learning programs and manage student withdrawal and deferral requests consistently.

Designed for RTO managers, administrators and student services teams, the resources support clear processes for managing changes throughout the student journey, from confirming whether a learning program will proceed through to documenting withdrawals, deferrals and associated enrolment changes.

All documents are fully editable and customisable, allowing you to apply your RTO’s branding, enrolment processes and operational requirements before implementation.

View more from our New RTO Quality Management System.