Student Support Policy Pack
Give your RTO a clear framework for identifying student needs and providing appropriate support throughout the training journey with the CWTS Student Support Policy Pack.
From recognising individual support needs to planning reasonable adjustments, monitoring progress and documenting important conversations, the pack brings together the core resources needed to manage student support in a consistent and responsive way.
Designed for RTO managers, trainers, administrators and student support teams, these resources help embed student support into everyday practice rather than treating it as a one-off process. Together, they provide a structured approach to recognising barriers to participation, responding to individual circumstances and maintaining clear records of the support provided.
All documents are fully editable and customisable, allowing you to apply your RTO’s branding, operational requirements and student support processes before implementation.
File Format
Word documents - fully editable and customisable to your brand.
This Pack Contains
- Student Support POLICY PROCEDURE
- Access and Equity POLICY PROCEDURE
- Training and Assessment Plan TEMPLATE
- Record of Conversation FORM
Aligns to the Standards for RTOs 2025
Clauses 2.3, 2.4, 2.5 and 2.6, and associated Compliance Requirements
Policy Pack Implementation Support
To support the implementation of this pack within your RTO, view our QMS Essential Series - our collection of short, impactful online courses designed to equip RTO staff with practical knowledge on key compliance components of the Standards for RTOs.
Additional Interest and Support
To support your RTO’s student and staff further, view our EmpowerU Support Series: Essential Skills for Success in Study, Work and Well-being
The EmpowerU Support Series is a series of short impactful online courses, designed to support individual and professional development and maximise efficiency and productivity in learning and working.
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