Evaluation and Feedback Policy Pack
Understand how students, staff and employers experience your RTO with a structured approach to evaluation, feedback and quality indicator reporting.
Combining the policies, procedures, surveys, questionnaires and reporting tools needed to gather feedback from key stakeholder groups, this pack provides a coordinated framework for collecting and reviewing information about training, assessment and the broader RTO experience.
Designed for RTO managers, compliance teams and those responsible for quality management, the resources help turn stakeholder feedback into useful insights, identify trends and opportunities, and provide an evidence base for ongoing review and continuous improvement activities.
All documents are fully editable and customisable, allowing you to apply your RTO’s branding, evaluation processes and operational requirements before implementation.
File Format
Word documents - fully editable and customisable to your brand.
This Pack Contains
- Evaluation and Feedback POLICY PROCEDURE
- Quality Indicator Reporting POLICY PROCEDURE
- Student Satisfaction Survey
- Trainer Assessor Satisfaction Survey
- AQTF QI Employer Satisfaction Questionnaire
- AQTF QI Learner Engagement Questionnaire
- Quality Indicator Annual Summary FORM
Aligns to the Standards for RTOs 2025
Clauses 1.2, 2.7 and 4.4, and associated Compliance Requirements
Policy Pack Implementation Support
To support the implementation of this pack within your RTO, view our QMS Essential Series - our collection of short, impactful online courses designed to equip RTO staff with practical knowledge on key compliance components of the Standards for RTOs.
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