aXcelerate Student Journey Communications Templates

Streamline student communications with more than 60 ready-to-use text templates designed for RTOs using aXcelerate. Each template is mapped to key stages of the learner journey, from enquiry and enrolment through to progression and completion.
 
The pack covers enquiry and enrolment, administration and reminders, student support and progression, completion and certification, surveys and feedback, changes and withdrawals, complaints and appeals, and finance. It also includes instructions for configuring the templates in aXcelerate, helping you maintain consistent, time-stamped communication records throughout the student journey.